Leverages the built-in bridging (BIB) functionality of IP phones to deliver a high-quality call recording solution suitable for enterprise-class communication environments.
Our Enterprise BIB recording system provides a comprehensive call recording solution to meet various enterprise communication recording needs.
BIB Technical Support, Leveraging the built-in bridging (BIB) functionality of IP phones, high-quality recording is achieved without the need for additional hardware.
Enterprise-Grade Reliability, Designed specifically for enterprise communication environments, it ensures high availability and data security, meeting stringent compliance requirements.
Simple Configuration, The intuitive configuration interface makes system deployment and management easy, reducing the workload of IT teams.
Smart Search, Advanced search capabilities support quick location of recordings by phone number, time, keyword, and more.
Complete Recording, Records both sides of the call simultaneously, ensuring complete preservation of call content.
Supports recording of internal and external calls. Detailed Reporting Provides comprehensive recording statistics and analysis reports to help enterprises understand communication patterns and optimize business processes.
BIB Recording Technical Description
Most IP phones support BIB. When a call is active, its incoming and outgoing traffic is sent to a voice gateway, which then passes it to a landline phone outside the PSTN (for internal and external call recording) or to the landline user (for internal call recording). The incoming and outgoing traffic is also copied to a recording server for call recording. The recording software resides on a server interconnected with the IP telephony network and the CUCM network, receiving and recording traffic from the IP phone.
High-Quality Recording, Preserves pristine call quality for crystal-clear audio.
Real-Time Monitoring, Supports real-time monitoring and call monitoring.
Multiple Format Support, Supports storage and export in multiple audio formats.
Secure Storage, Encrypted storage prevents unauthorized access.
